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This section provides immediate answers to our most common support questions. If your topic isn't covered here, we invite you to explore our comprehensive Help Center for a full list of articles and answers.
Frequently Asked Questions
Once your order ships, you will receive a shipping confirmation email that includes your tracking number. For your convenience, this tracking information will also be added to your account details within 24 business hours of fulfillment. This allows you to follow your package every step of the way, right to your door.
We've made our return process simple and straightforward. The easiest way to begin is by visiting our online Returns Portal. From there, you can enter your order details and follow the on-screen instructions to receive your return shipping label.
Before you begin, we recommend reviewing our full Return Policy page to ensure your items are eligible.
To ensure the fastest possible delivery, our fulfillment process is automated. Your order is transmitted directly to the nearest distribution warehouse for packing and shipping moments after checkout.
This automation means that once an order is submitted, we are unable to modify or cancel it. We encourage all customers to carefully review their cart and shipping information before completing payment.
However, if you've made a mistake, we've made the solution simple. Once your package arrives, you can easily initiate a return for a full refund through our online Returns Portal.
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If your question wasn't answered above, our support team is happy to assist you personally. Provide your information below, and we'll be in touch within 1-2 business hours.